All Because Of The Old Rugged Cross Hat

ESTIMATED TIME OF ARRIVAL (Production + Shipping time)

• Mug, Ornament, T-shirt : 7 - 12 business days
• Tumbler :  7 - 12 business days
• Poster, Canvas, Blanket : 7 - 12 business days

The time frame is only applied for orders to the US with standard shipping methods. For international orders, it may take additional days if orders have to go through customs.

In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 1-5 days or more.

For more details, please read our Shipping Policy >>

• PURE QUALITY MATERIAL - Our Hats Are Made Of 100% Polyester, The Hat Fabric Is On The Thicker Side, The Feel Is Hard, The Brim Side Is Sturdier And Not Easy To Fold.
• SHADED - The Brim Of The Hat Is Wide And Flat So That It Provides Adequate Protection From The Onslaught Of Uv Rays And Doesn'T Block Your View Ahead.
• Sweat Wicking Breathable - Two Cooling Holes Are Drilled On The Back Of The Hat, Which Work With The Sweatband On The Inside Of The Hat To Fully Dissipate Heat And Sweat.
• Adjustable - The Back Of The Hat Is Sewn With An Adjustable Row Of Buckles That Work With The Sweatband On The Inside Of The Hat To Fully Enclose Your Head.
• MULTI-PURPOSE - Our Hats Have Beautiful Prints, Sturdy Brims And Adjustable Sizes, Which Are Not Only Sweat-Absorbent And Breathable, But Also Very Sun-Protective, So You Will Find That Our Hats Are Still Cool On Your Head After Daily Life Or Sports, Provided, Of Course, That You Have Adjusted It To The Right Size For You.

Your satisfaction is our #1 priority. For any defective products, send us an e-mail at info@actionwow.com for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.

- Design error: wrong design compared to information provided by customers on our site.

- Bad quality: blurry image/print.

- Exceeded shipping time: If you do not receive the order within the timeframe.

- Damage during shipment.

What should you do? Contact us within 20 days since you get your items and provide us necessary informations:

1. Your order/invoice ID
2. In case you get wrong item/ damaged item please send us a picture of the item you received via email info@actionwow.com
   

Please Note

We do not process a refund/reprint in the following cases:

• your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested); and
• your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country's customs, being delayed by a natural disaster, showing "delivered" in the tracking system, having been shipped into your mailbox but gotten lost).
• If 20 days have gone by since you get your items

Exchanges

We do not offer exchanges/returns for size unless it is our fault for sending the wrong-size items. For other reasons like sewing or printing problems, we will take care of them all for you. Please contact us first and we will guide you through the steps. Please do not send your purchase back to us unless we authorize you to do so.